Contact us

If you have any questions or difficulties, you can contact our support team in one of the following ways:

Support service at official King Billy site works around the clock and helps users with various issues: from simple ones, such as how to get a welcome bonus, to complicated technical issues, such as when a client cannot pass the verification procedure or when a transaction on the site fails. 

The easiest and fastest way to communicate is online-chat. The operator answers within 1-3 minutes, which is very convenient if you have an urgent question. If you want a more detailed answer, then use the feedback form. In case you have a deeper problem that requires a more thorough investigation, with attached evidence or examples in the form of screenshots or documents, then you can use the appeal by email, indicating the subject of the appeal.

If Canadian players have any questions or difficulties, they can contact King Billy support team